

If a Soft-eLicenser or an USB-eLicenser is required depends on the used application. After entering the activation code, the license will be downloaded and stored either in the Soft-eLicenser - locally on hard disk - or on a connected USB-eLicenser (dongle, key). The activation is done in the utility eLicenser Control Center that is being installed along with each Steinberg application automatically. The license initially comes in the form of an activation code and must be activated to be able to permanently use the corresponding software. When purchasing a Steinberg application, you receive a license in addition to the software itself. The following information is not relevant for you. If your software uses Steinberg Licensing introduced in January 2022, An the rest of numbers are empty and I can’t use them for new key to be generated.This article refers to eLicenser-based license management.

As you can see on screen bellow … 1st eLicense number has code, but this one doesn’t work.

See please that I have a lot of eLicenser number in my account, something is wrong. But … Steiberg account web doesn’t generate new code unfortunately for unkwonw reason (in my case). Therefore I have made a new instalations of both SW and have used a “eLicenser Helper” in order to get new eLicenser number which I would like to use for new request for new activation code. But Cubase doesn’t accept this new activation code. I went exactly trough reactivation process and I get a new activation code which I’ve put into eLicenser, then I did an activation trough eLicenser (green button) and download of new license was successfull. I’ve gought this version in 2019 and a couple of month I’ve been forced to get my laptom into factory mode… The Cubes version I have is: Cubase Elements 10.5. Hello Martin, many thanks for your reaction!
